According to a recent survey by BOMA of the top 10 tenant complaints, "too hot and too cold" were the top two on the list. As an independent temperature control distributor, NECC can be a powerful ally in maintaining your occupancy goals through greater tenant satisfaction.

Most of the services we provide to you are at no extra cost:

1. Delivery- We ship the same day on all stock items. The Northeast states get next day standard delivery. Everyone else is two days nationally, not 4-6 weeks. Overnight is available globally. We'll ship by whatever routing your priority requires.

2. Technical Help- You can access our extensive library of repair parts sheets, some going back to the '50's, and all our people have been trained how to use it the library. You can use it yourself on the web.

3. Objectivity- NECC is an independent controls specialist. We are able to offer you the most cost-effective options no matter who makes it.

4. Sourcing- If we don't have it. Give us a minute, we'll phone around and find it - no matter where it is.

5. Extensive Inventory- All major control brands: Electric, Pneumatic, Electric and Direct Digital.

6. Order Information- When you place your order, an e-mail confirmation immediately gets sent directly to your computer. When your order gets shipped, a shipping notice gets e-mailed to you, including your personal UPS tracker number . Just click on this number and get on line delivery status.